FAQ

Please browse our frequently asked questions, and feel free to call us if your question is not answered here. We are always here to help!

Do you offer emergency service?

Yes. We offer 24/7 emergency service. Call us when you need us!

How often should I change or clean my filters?

Regular filter replacement ensures that your system operates at peak efficiency, allowing residents to enjoy clean, circulating air that is free of dust, dirt and allergens. Depending on the number of people in a home and if pets are in the home can determine how often standard filters should be changed. We suggest every 3 - 6 months as needed. To change, replace the filter with the correct size and follow all manufacturer's instructions.

How often should I have my a/c unit serviced? 

The best way to ensure long-term performance of your HVAC system is to schedule regular inspections. We recommend an annual maintenance service to keep your system functioning at its most energy efficient level.

How do I know what size HVAC system to purchase? 

There are many factors that determine the correct size unit for your home. It depends upon your home’s age, square footage, construction type, and insulation type, as well as the performance rating of the system you choose. Our experts can help evaluate your home and provide the right size system for your needs.

What is an ENERGY STAR® rating? 

You may have noticed the ENERGY STAR symbol on some of your appliances, including your furnace and AC unit. HVAC systems that have the ENERGY STAR symbol meet stringent energy efficiency guidelines set forth by the Environmental Protection Agency and the Department of Energy, and are designed to be more eco-friendly than comparable products. Many ENERGY STAR-rated products may also qualify for tax rebates and incentives, so check with your tax specialist to find out more.